How to share a tracking link with your customer?

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Orders App gives every order a tracking link you can send to your customer, so they can follow their order's status themselves. Here's how to share it.

Open your Orders screen and tap the order you want to share. Tap the ••• menu at the top right of the order screen, then tap Share tracking link.

Share the link in your customer's chat. They'll get a message like this, with a link they can tap:

Track your order #SW0050: https://sweet-cafe.orders.app/o/6abec9796188cf05

What your customer sees

When they open the link, they'll see a simple tracking page with your store name, the order number, its current status, and their order details.

Further down, the Order Timeline shows each status change with its date and time. Your customer can open the link anytime to see the latest status.

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